Frequently Asked Questions
APP USER FAQ's
When is the App Launching?
The Logoji app will be available for download on the 1st of July 2024 on the IOS App store
Is the App available on IOS?
Yes, The logoji App is available for download on the IOS App store
Is the App available on the Google Play store?
No, The Logoji App is currently only available on the IOS App store. However we are working on making it live on the Play store. So keep checking back.
I can't find logoji on the App store
Logoji will not be visible to public to download on the IOS app store until the 1st of July 2024. If you wish to be notified when the App goes live please scroll to the very bottom of any page on the website and subscribe to our email subscription service.
ENTERPRISE FAQ's
How long after I subscribe will my Logo appear on the app?
The expected duration for it to appear is approximately 48 hours. Please ensure that all your profile information has been filled out completely. If your profile information is incomplete, there might be a delay while we reach out to you for additional details.
Is it a one off payment?
The subscription is a yearly payment that is automatically deducted every 12 months.
If the app is scheduled to go live on the first of July 2024, should I wait before signing up to avoid paying for months when the app is not yet live?
No, by signing up early you secure your spot. However while you will be charged instantly your next scheduled payment will be the 1st of July 2025 so you will not be charged for the months leading up to the Logoji launch date.
I have more questions who do I reach out to?
We understand that you might have more questions. Please scroll to the bottom of the page, click on the 'contact us' section and follow the prompts.